Defensive People: Tips for Dealing With Them The following tips may help you deal with defensive people: Remember that most defensive people are really insecure. Let them know that you believe they are competent and worthy of their position. Never respond with defensiveness. Instead, become an attentive listener, paying attention to both verbal and nonverbal messages. Reflect what the person has said by paraphrasing (ie, “what I am hearing is that you feel…”). Never argue with … →
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